Shipping policy
Shipping Policy
Last updated: 08/19/2025
Thank you for shopping with FieldDuty Co. We work hard to get your order to you quickly and securely. Please review our shipping policy below.
1. Processing Times
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Orders are typically processed within 2–4 business days after payment is received.
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During peak seasons, sales, or product launches, processing may take a little longer.
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Orders placed on weekends or holidays will begin processing on the next business day.
2. Shipping Rates & Estimates
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Shipping costs are calculated at checkout based on your location, order weight, and chosen delivery method.
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Occasionally, we may run free shipping promotions, which will be clearly noted on our website.
3. Delivery Times
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Delivery times depend on the carrier and your location. Standard delivery typically takes 3–7 business days after processing within the U.S.
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International delivery times vary and may take 7–21 business days, depending on customs and local carriers.
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Please note: delivery times are estimates only and not guaranteed.
4. Tracking Your Order
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Once your order ships, you’ll receive a shipping confirmation email with a tracking number.
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Tracking information may take up to 24–48 hours to update after your package has shipped.
6. Lost, Stolen, or Damaged Packages
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Once an order has been handed to the carrier, title and risk of loss transfer to you.
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If your package is delayed, lost, or stolen, please contact the carrier directly with your tracking number.
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If your order arrives damaged, contact us immediately at support@fielddutyco.com with photos, and we’ll help make it right.
7. Shipping Restrictions
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We cannot ship to P.O. Boxes, APO/FPO/DPO addresses, or certain restricted countries.
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Hazardous or restricted items may not be eligible for shipment.
8. Questions?
For shipping-related questions, please contact us at: