Terms of service

Terms of Service

Welcome to FieldDuty Co. (“we,” “us,” “our”). These Terms of Service (“Terms”) govern your use of our website, store, and services (the “Services”). By visiting or purchasing from us, you agree to these Terms as well as our Privacy Policy.

If you do not agree, you should not access or use our Services.

1. Access & Account

  • You must be the age of majority in your state or province (or have parental consent).

  • When creating an account or making a purchase, you agree to provide current, complete, and accurate information.

  • You are responsible for keeping your login details secure.

  • Accounts may not be transferred or sold.

2. Our Products

  • We make every effort to show products accurately, but colors, textures, or appearance may vary due to your device settings.

  • Product descriptions and availability may change without notice.

  • We reserve the right to limit or discontinue products at our discretion.

3. Orders

  • Submitting an order is an offer to purchase. We reserve the right to accept, decline, or cancel any order.

  • An order is confirmed only after payment is processed and accepted.

  • Purchases are for personal use only—not for resale or export.

  • Returns and exchanges are handled under our Refund Policy.

4. Pricing & Billing

  • Prices, discounts, and promotions are subject to change without notice.

  • The price charged at checkout is the price in effect when the order is placed.

  • Posted prices exclude taxes, shipping, and customs fees, unless otherwise noted.

  • By making a purchase, you confirm your payment details are accurate and that you are authorized to use the chosen payment method.

5. Shipping & Delivery

  • Delivery times are estimates only and not guaranteed.

  • We are not liable for delays caused by carriers, customs, or circumstances beyond our control.

  • Once items are handed to the carrier, title and risk of loss transfer to you.

6. Intellectual Property

All trademarks, logos, text, graphics, and media on our Services are owned by FieldDuty Co. or our licensors.

  • You may use our content for personal, non-commercial purposes only.

  • Reproduction, modification, distribution, or public display requires our written consent.

  • Unauthorized use may violate intellectual property laws.

7. Third-Party Tools & Links

  • We may provide access to third-party tools or links. Use them at your own risk.

  • We are not responsible for evaluating, monitoring, or guaranteeing any third-party websites or services.

8. Relationship with Shopify

Our store is powered by Shopify, but all sales are made directly with FieldDuty Co. Shopify is not responsible for your orders, transactions, or products purchased from us.

9. Privacy

Your information is collected and used according to our Privacy Policy and Shopify’s privacy practices. By using our Services, you consent to this collection and processing.

10. Feedback

If you provide us with feedback, reviews, or suggestions, you grant us a perpetual, worldwide license to use and share that content for any purpose, without obligation to you.

11. Errors & Inaccuracies

We may occasionally have typos, inaccuracies, or omissions in product descriptions, pricing, or availability. We reserve the right to correct errors and update information at any time, including after you place an order.

12. Prohibited Uses

You agree not to misuse our Services, including but not limited to:

  • Illegal or fraudulent activities

  • Harassment, abuse, or hate speech

  • Uploading malware or malicious code

  • Spamming, phishing, or scraping data

  • Violating intellectual property rights

We reserve the right to suspend or terminate accounts for violations.

13. Termination

We may suspend or terminate your account or access to our Services at any time without notice. You remain responsible for all charges due up until termination.

14. Disclaimer of Warranties

Our Services and products are provided “as is” and “as available.” We do not guarantee uninterrupted, error-free, or secure access. Warranties are disclaimed to the fullest extent permitted by law.

15. Limitation of Liability

To the maximum extent permitted by law, FieldDuty Co. and its affiliates are not liable for damages including but not limited to: lost profits, lost savings, data loss, replacement costs, or indirect/consequential damages.

16. Indemnification

You agree to indemnify and hold harmless FieldDuty Co., Shopify, and affiliates from any claims, damages, or expenses arising from your violation of these Terms or misuse of the Services.

17. Governing Law

These Terms are governed by the laws of the state or territory where FieldDuty Co. is headquartered. You agree to the jurisdiction of those courts.

18. Changes to Terms

We may update these Terms at any time. Changes will be posted on this page, with the effective date indicated. Your continued use of our Services means you accept any changes.

19. Contact Information

For questions about these Terms, contact us at:

📧 support@fielddutyco.com